Unpicking complex supplier costs to get our customers the best possible price.
Routeco Know How
We know that decades of real-world expertise, applied with purpose, deliver measurable impact. Through Routeco Know How, we combine technical insight and a passion for learning to help simplify complexity and deliver a real difference to businesses and individuals.
As a pricing coordinator, Anne plays a vital role in ensuring accuracy and efficiency across our operations. Having spent over seven years at Routeco in a diverse career across reception, the warehouse, and customer service before joining the pricing team, she brings a well-rounded perspective to every challenge she tackles.
For Anne, Routeco Know How is what truly sets the company apart from the competition. It is about being a trusted partner which doesn't just supply products, but actively works through solutions to ensure everything fits together seamlessly.
Whether it is connecting face-to-face with customers and staff at events like Routeco Live to see products in action, or hosting relaxed "Lunch and Learn" sessions, bringing people together is at the heart of how Routeco shares expertise.
Staying ahead through collaboration and curiosity
Navigating pricing and operations across the UK and four European countries requires staying closely aligned with shifting standards and regulations. Anne credits regular online updates and training from key supply partners like Rockwell Automation, alongside internal guidance from managers and supervisors, for keeping her team fully informed. Her own secret weapon? A healthy dose of professional curiosity, “I’m also naturally nosy, so I ask people why am I doing this, is this right, etc. It’s a continuous process.”
Dealing with multiple countries means that clarity and simplicity are vital. To make complicated information easy to digest for colleagues and international partners alike, Anne relies on visual tools and open communication.
I quite like sending a screenshot of an issue so that somebody can look at it and go, 'Oh, that’s where she’s getting the information from, that’s where I need to look.' I’m also more than happy to talk people through things. Video calls are brilliant for that because you can share screens and show people what they need to look at.
Working and growing together at Routeco
Having spent over seven years moving through various departments, Anne loves the supportive, friendly culture that defines Routeco.
There’s always somebody who will be able to help you, regardless of where you work. I’ve never felt daft for asking a question - it’s always been explained properly.
Beyond day-to-day collaboration, she values the strong work-life balance and company culture, from team lunches to community volunteer days where colleagues can give back while catching up with teammates they don't see every day.
Routeco Know How isn't just about knowing the answer. It's about curiosity, clear communication, cross-functional collaboration, and finding ways to support each other and our customers every single day.
That's how we turn expertise into action.
That's Routeco Know How.
